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Delivering Retail On-board

ICF International’s Annie Chua explains to Sean Dudley what seperates the company from the competition “We are committed to providing quality products and services at all times” In a highly competitive space, cruise ship operators are constantly looking for effective ways to offer great experiences to passengers. One important area is retail, with on-board shopping…
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The Rise of Retail

According to ICF International’s Annie Chua, cruise lines’ onboard retail offerings are set to get bigger and even more luxurious “Shopping is a particularly popular pastime, particularly in the Asian market, which Star Cruises targets” In their quest to exceed guests’ expectations and find new ways of differentiating themselves from the competition, cruise lines are…
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The Engine of Asia

As the shipping industry in Asia grows, Annie Chua of ICF International tells Sam Ballard why her company is powering change “ICF International is a one-stop service centre that can handle all manner of construction-related projects, all under one roof” From the sidelines, the rise of the Asian shipping industry has unfolded with alarming alacrity…
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